Refund policy

Return & Refund Policy

At Cowboy Krisp, we take pride in delivering high-quality products and want every customer to have a great experience.

Returns

Due to the nature of our product, all Cowboy Krisp sales are final. Because Cowboy Krisp is a liquid product, we are unable to accept returns or exchanges.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, we're here to help.

Please submit a request through our Contact Us form within 7 days of delivery. To help us resolve your concern as quickly as possible, please include:

• Your order number

• A description of the issue

• Photos of the product and packaging (if applicable)

Refunds & Replacements

Customer concerns are reviewed on a case-by-case basis. If we determine that your order qualifies, we may offer a replacement, store credit, or refund at our discretion.

Questions?

If you have any questions about your order or need assistance, please contact us through our Contact Us page. Our team is committed to providing excellent customer service and will work with you to find the best possible resolution.

Thank you for supporting Cowboy Krisp. We appreciate your business and the opportunity to serve the western community.