Shipping policy

Shipping Policy

Thank you for shopping with Cowboy Krisp! We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). During periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.

Shipping Methods

We currently ship using USPS Ground Advantage and USPS Priority Mail. Shipping rates are calculated at checkout based on your order's weight, size, and destination.

Delivery Estimates

Delivery times vary depending on the shipping method selected and your location. While we strive to meet estimated delivery windows, Cowboy Krisp is not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control.

Incorrect Shipping Information

Please verify your shipping address before placing your order. Cowboy Krisp is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, contact us as soon as possible. We will do our best to update your order before it ships.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us promptly. We will work with the shipping carrier to help resolve the issue and determine the best course of action.

Questions

If you have any questions about your order or shipping, please contact us through our website's contact form. We're happy to help!